These General Terms and Conditions (the "Terms") govern the use of the Limitless Plant online course platform and related services provided by Limitless Design Sweden AB, Swedish company registration number 559251-7683, Fagermon 315, 705 91 Orebro, Sweden ("Seller").
1. Business use and contracting party
1.1 B2B only
Limitless Plant is offered exclusively to companies, organizations, public authorities, sole traders and other persons acting for business or professional purposes. The Services are not offered under these Terms to consumers.
1.2 Customer and Company Registration
The "Customer" is the company or other business entity registered with Seller for use of Limitless Plant through a Company Registration. The Customer is the contracting party and is responsible for all Fees and obligations under the Agreement.
1.3 Authority to register the Customer
The individual who completes the Company Registration and accepts these Terms on behalf of the Customer represents that they have authority to bind the Customer to the Agreement. Seller may rely on that representation unless Seller has actual knowledge to the contrary.
1.4 Authorized Users
An employee or other individual who creates a personal user account using the Customer's valid Company Code is an "Authorized User". Each Authorized User registers individually and must actively accept these Terms as a condition of access. By accepting them, the Authorized User agrees to comply with the provisions applicable to their use of Limitless Plant, but does not thereby become the Customer or personally responsible for Fees payable by the Customer. The Customer is responsible for its Authorized Users' compliance with the Agreement and for controlling distribution and use of its Company Code.
2. Definitions
"Access Period" means the fixed period during which an Authorized User may access the Subscription Package selected for that user.
"Agreement" means these Terms, each Package Selection, any accepted quotation or order, the DPA where applicable, and any written terms expressly agreed by Seller and Customer.
"Business Day" means a day other than Saturday, Sunday or a Swedish public holiday.
"Company Code" means the unique code generated by Seller for a Customer after Company Registration and used to link individual user accounts and Package Selections to that Customer.
"Company Registration" means the Customer registration completed with Seller through which the Customer's company details are recorded and its Company Code is generated.
"DPA" means the Limitless Plant Data Processing Agreement made available by Seller and incorporated under Section 10.
"Fees" means the fees payable by Customer for Subscription Packages and any other Services purchased.
"Package Selection" means an Authorized User's selection of a Subscription Package through the onboarding or purchasing process.
"Services" means the Limitless Plant web platform, online courses, digital course content and related support made available by Seller.
"Subscription Package" means a course access package offered by Seller that specifies or determines its price, content and Access Period.
3. Formation, Company Code, Package Selections and contract hierarchy
3.1 Acceptance of the Agreement
The Agreement becomes binding on the Customer when an authorized representative completes the Company Registration and accepts these Terms, accepts a quotation or order, or otherwise expressly agrees to receive the Services. An Authorized User's acceptance of these Terms under Section 1.4 is an agreement to comply with the provisions applicable to that user and does not make the Authorized User the Customer or personally liable for the Customer's Fees.
3.2 Company Code and Authorized User package selections
After the Company Registration is completed, Seller generates a unique Company Code and provides it to the person who registered the Customer. The Customer is responsible for deciding who may receive and use the Company Code and for not making it available to unauthorized persons. An individual who registers a personal user account using the Customer's valid Company Code is linked to that Customer as an Authorized User.
By providing or permitting use of its Company Code, the Customer authorizes persons registering with that valid Company Code to make Package Selections offered through the onboarding or purchasing process. Each Package Selection constitutes an order by the Customer, and the Customer is responsible for the corresponding Fees. The Customer shall promptly notify Seller if the Company Code has been disclosed to an unauthorized person, should be replaced or disabled, or if a linked Authorized User should no longer be permitted to make future Package Selections. Until Seller receives such notice and has had a reasonable opportunity to act on it, Seller may rely on use of the valid Company Code and the resulting user link as evidence of authorization. Such notice does not affect Package Selections already made.
3.3 Electronic records
Seller may keep electronic records of the Company Registration, issuance and use of the Company Code, Authorized User registrations, acceptance of these Terms by the Customer representative and Authorized Users, Package Selections, Access Periods, invoices and related timestamps. Such records may be used as evidence of the transaction, subject to the Customer's right to show that a record is incorrect.
3.4 Contract hierarchy and Customer terms
If documents forming the Agreement conflict, the following order applies for the relevant subject matter: (1) an individually negotiated written amendment expressly accepted by Seller; (2) the DPA for personal data Seller processes on Customer's behalf; (3) an accepted quotation or order; and (4) these Terms.
Customer purchase orders, procurement terms, supplier portals, vendor codes or other Customer standard terms are administrative only and do not amend the Agreement unless Seller expressly accepts the specific change in writing.
4. User accounts and access
4.1 Access rights
Subject to payment of the Fees and compliance with the Agreement, Seller grants the Customer a limited, non-exclusive, non-transferable right for its Authorized Users to access the Services through their personal user accounts during their applicable Access Periods for the Customer's internal business and training purposes.
4.2 Personal user accounts
Each Authorized User account is personal to that user. Login credentials may not be shared. Customer is responsible for ensuring that Authorized Users protect their credentials and promptly notify Seller of suspected unauthorized access.
4.3 Customer responsibility
The Customer is responsible for activities attributable to its Company Code and Authorized User accounts except to the extent unauthorized activity was directly caused by Seller's breach of an express security obligation.
5. Subscription Packages, Fees and invoicing
5.1 Package price
The price and Access Period applicable to a Subscription Package are those presented in the onboarding or purchasing process, quotation or other applicable offer when the Package Selection is made.
5.2 Invoicing the Customer
Seller invoices the Customer for Subscription Packages selected by its Authorized Users. Seller may invoice individual Package Selections separately or consolidate several Package Selections on one invoice. Unless otherwise agreed, invoices are due fifteen (15) days from the invoice date.
5.3 Taxes
Fees are exclusive of VAT and other transaction taxes. Customer shall pay applicable VAT and other taxes charged in accordance with law, excluding taxes on Seller's net income.
5.4 Invoice disputes
Customer shall notify Seller of a good-faith invoice dispute without undue delay and normally within ten (10) Business Days after receiving the invoice, identifying the disputed amount and basis. Undisputed amounts remain payable when due.
5.5 Late payment
Overdue amounts bear default interest from the due date at the reference rate under the Swedish Interest Act (1975:635) plus twelve (12) percentage points per annum, or the highest lower rate permitted by mandatory law. Customer shall also pay statutory late-payment compensation and recoverable collection costs.
5.6 No set-off and no refunds
Customer shall pay amounts due without set-off or withholding except where such right cannot lawfully be excluded. Except where the Agreement expressly states otherwise or mandatory law requires, Fees are non-refundable. In particular, no refund is due because an Authorized User does not use the Services, leaves the Customer, stops using a course, or cannot use the Services because of Customer-controlled equipment, connectivity or account administration.
6. Access Period and expiry
6.1 Package-specific Access Period
Each Authorized User's Access Period is determined by the Subscription Package selected for that user. The Customer remains responsible for the full Fee for the selected package regardless of whether the Authorized User uses all or part of the Access Period.
6.2 Automatic expiry and no renewal
A Subscription Package does not renew automatically. At the end of the applicable Access Period, the Authorized User's paid access to that package automatically ends without notice and no new charge is made.
6.3 New package after expiry
After expiry, an Authorized User may select a new Subscription Package while the user account remains linked to the Customer and the Customer has not notified Seller that the user should no longer be authorized. The new Package Selection is a new order by the Customer, is subject to the then-current price and Access Period, and may be subject to the then-current version of these Terms.
6.4 Future pricing
Seller may change, add or withdraw Subscription Packages and prices for future Package Selections at any time. A price change does not retroactively change the price of a Subscription Package already selected for an active Access Period.
7. Changes to the Services and Terms
7.1 Service development
Seller may update, improve, redesign, replace, add, remove or discontinue course content, platform functionality and technical components. The Agreement does not guarantee that every individual feature, lesson, interface or technical implementation will remain unchanged.
If Seller materially and persistently removes the core paid content of an active Subscription Package without providing reasonably equivalent replacement content, Customer shall first give Seller a reasonable opportunity to remedy the issue. If Seller does not do so within thirty (30) days, Customer may terminate the affected package and receive a pro-rata credit or refund of Fees attributable to the unused part of its Access Period.
7.2 Changes to these Terms
Seller may update these Terms for future Package Selections. Administrative, security-related or legally required changes may also take effect during an existing Access Period where reasonably necessary. Seller will not make a materially adverse contractual change to an active paid package during its Access Period unless reasonably required by law, security or circumstances outside Seller's reasonable control, or unless Customer is given a reasonable right to terminate the materially affected package with a pro-rata credit or refund for the unused period.
8. Acceptable use
Customer shall ensure that it and its Authorized Users do not:
- use the Services unlawfully or in a way that infringes third-party rights;
- share user accounts or credentials with unauthorized persons;
- publish a Company Code publicly or provide it to a person whom the Customer has not authorized to register under that code;
- copy, record, reproduce, publish, distribute or make course content available to others except where the Service expressly permits download or internal use;
- resell, sublicense or commercially provide the Services or course content to a third party;
- scrape, systematically extract or build a substitute collection from course content or platform data;
- circumvent access controls, user restrictions or technical protection measures;
- introduce malware, attempt unauthorized access, conduct security testing without permission, or interfere with the Services or underlying infrastructure;
- reverse engineer or decompile the platform except to the limited extent such restriction is prohibited by mandatory law; or
- use the Services in violation of applicable sanctions, export controls or other mandatory law.
9. Intellectual property and course content
9.1 Seller ownership
Seller and its licensors retain all intellectual property rights in Limitless Plant, including the platform, software, course videos, text, graphics, exercises, templates, training materials, documentation, branding and all updates and improvements. No ownership rights are transferred to Customer or any Authorized User.
9.2 Permitted use
Course access is provided only for the Customer's internal business and training purposes during the relevant Access Period. An Authorized User may use downloadable material only where the Service expressly permits it and only for the Customer's internal use. Customer may not create or distribute copies of substantial parts of the course library or use Seller content to provide competing training services.
9.3 Feedback
Seller may use suggestions and feedback voluntarily provided by Customer or Authorized Users to improve the Services, provided Seller does not disclose the Customer's Confidential Information contrary to Section 12.
10. Data protection and Customer Data
10.1 Customer Data
Customer retains its rights in data supplied by or on behalf of Customer. Customer authorizes Seller and its service providers to process such data to provide, administer, secure, support and improve the Services and to comply with law, subject to the Agreement and applicable data protection law.
10.2 DPA
To the extent Seller processes personal data on behalf of Customer as a processor under Article 28 GDPR, the Limitless Plant Data Processing Agreement made available by Seller is automatically incorporated into and forms part of the Agreement. The DPA prevails over these Terms only for that processor processing.
10.3 Privacy Policy
Seller's Privacy Policy describes personal data processing for which Seller acts as an independent controller. The Privacy Policy is a transparency notice and does not create an SLA or service warranty.
10.4 Customer responsibility
Customer is responsible for having a lawful basis and providing any required information to employees and other Authorized Users for personal data that Customer causes Seller to process on Customer's behalf. Customer shall not intentionally submit special-category personal data or criminal-offence data unless expressly agreed in writing.
10.5 Aggregated information
Seller may use statistics and analytics derived from use of the Services where the information has been genuinely anonymized so that Customer, Authorized Users and individuals cannot reasonably be identified or reconstructed.
11. Availability, support and third-party services
Unless expressly agreed in writing, Seller does not guarantee a particular uptime, support response time or resolution time. Seller may perform scheduled and emergency maintenance and may rely on third-party hosting, communications and other service providers. Seller is not responsible for failures caused by Customer systems, internet connectivity, unauthorized use, or third-party services outside Seller's reasonable control.
12. Confidentiality and customer references
12.1 Confidential Information
Each party shall protect non-public commercial, technical, security, pricing and other information received from the other party that is identified as confidential or should reasonably be understood to be confidential ("Confidential Information"). Confidential Information may be used only for the Agreement and disclosed only to personnel, advisers and service providers who need to know it and are subject to appropriate confidentiality obligations.
Confidential Information does not include information that the receiving party can show is public without breach, already lawfully known without restriction, lawfully received from another source without restriction, or independently developed without use of the Confidential Information. A party may disclose Confidential Information where required by law or a competent authority.
The confidentiality obligations continue for five (5) years after the relevant disclosure or end of the Agreement, whichever is later. Trade secrets remain protected for as long as they qualify for legal protection as trade secrets.
12.2 Customer reference
Unless Customer opts out in writing, Seller may identify Customer by name and use Customer's ordinary corporate logo in factual customer lists, on Seller's website and in sales materials. Seller will not publish a Customer-specific case study or testimonial without separate permission.
13. Educational nature and disclaimers
Limitless Plant provides online training and educational content. The Services do not replace Customer's own professional judgement, operational procedures, safety requirements, legal or regulatory analysis, or instructions from relevant equipment or software suppliers.
Except for obligations expressly stated in the Agreement and to the maximum extent permitted by law, Seller does not warrant that the Services will be uninterrupted, error-free, completely secure, suitable for a particular purpose, compatible with every device or system, or produce a particular learning, productivity, financial, operational or other business result.
Seller may correct or update course content from time to time. Customer is responsible for decisions and actions taken on the basis of the Services.
14. Suspension and termination
14.1 Suspension
Seller may suspend an account, Authorized User or affected Service where reasonably necessary because of non-payment, suspected unauthorized access, security risk, unlawful use, account sharing, infringement of Seller content, material breach, a legal requirement, or conduct that materially threatens Seller, the Services or another person. Where reasonably practicable, Seller will limit the suspension to what is necessary and notify Customer of the general reason.
For an undisputed overdue invoice, Seller may suspend the affected Services if payment is not received within five (5) Business Days after a payment reminder. Fees remain payable during a suspension caused by Customer or an Authorized User.
14.2 Termination for breach
Seller may terminate an affected Subscription Package, deactivate a Company Code or Authorized User account, or terminate the Agreement if Customer materially breaches the Agreement and, where the breach can reasonably be remedied, fails to remedy it within ten (10) Business Days after written notice. Seller may act immediately for unlawful or fraudulent use, serious security threats, repeated material misuse, unauthorized use of a Company Code, or a breach that cannot reasonably be remedied.
14.3 Customer termination for Seller breach
Customer may terminate an affected active package if Seller materially breaches an express obligation and fails to remedy the breach within thirty (30) days after receiving reasonably detailed written notice. Customer's monetary remedy is limited to a pro-rata credit or refund of prepaid Fees attributable to the unused part of that package, subject to Section 16.
14.4 Seller discontinuation
Seller may discontinue the Services. If Seller ends an active paid Subscription Package for convenience before its Access Period expires and does not provide reasonably equivalent access, Customer is entitled to a pro-rata credit or refund for the unused part of that Access Period.
15. Data after expiry or termination
After an Access Period or the Agreement ends, paid access ends. If Customer requires a copy of Customer Data that is reasonably exportable from the Services, Customer should request it within thirty (30) days. Seller will provide such data in a standard format where reasonably practicable or where required by the DPA or mandatory law. Seller is not required to provide bespoke migration services unless separately agreed.
After the applicable retrieval period, Seller may delete or irreversibly anonymize Customer Data unless law, the DPA or another written agreement requires retention. Residual copies may remain in ordinary backups until overwritten or deleted in the normal course.
16. Liability and indemnification
16.1 Excluded losses
To the maximum extent permitted by law, Seller is not liable for loss of profit, revenue, business, contracts, anticipated savings, goodwill, production, business interruption, loss or corruption of data where Customer was responsible for retaining it, or any indirect, consequential, incidental or special loss.
16.2 Liability cap
Subject to Section 16.3, Seller's total aggregate liability arising from an event or series of related events shall not exceed the Fees paid or payable by Customer for the affected Subscription Package or affected Services during the twelve (12) months immediately preceding the first event giving rise to the claim. If the affected relationship has existed for less than twelve months, the cap is the Fees paid or payable for that shorter period. Liability relating to a free trial or free Service is capped at SEK 1,000 in aggregate.
16.3 Non-excludable liability and burden of proof
Nothing in the Agreement excludes liability that cannot lawfully be excluded, including liability for fraud or intentional misconduct and liability for gross negligence to the extent a limitation would be prohibited or unenforceable in the particular circumstances. Where Customer seeks to rely on such an exception, Customer bears the burden of establishing the facts on which it relies, including alleged gross negligence, to the extent that allocation is permitted by applicable substantive and procedural law. An allegation alone does not require Seller to prove the absence of gross negligence or intentional misconduct.
16.4 Claims and mitigation
Customer shall take reasonable steps to mitigate loss. Except for claims that cannot lawfully be subject to a contractual deadline, Customer must notify Seller in writing of a claim within ninety (90) days after Customer knew or reasonably should have known the material facts. If it does not, the claim is forfeited to the extent permitted by law. No proceeding may be commenced more than twelve (12) months after the event giving rise to the claim, after which the claim is contractually time-barred to the extent permitted by law.
16.5 Customer indemnity
Customer shall indemnify Seller against third-party claims and reasonable external costs to the extent arising from Customer Data or materials supplied by Customer infringing third-party rights, Customer's unlawful instructions or processing, or Customer's or an Authorized User's unlawful use or material breach of Section 8. Seller shall give reasonable notice of an indemnified claim and allow Customer to control its defence, provided Customer may not settle a claim in a manner that admits liability or imposes an obligation on Seller without Seller's written consent.
17. Force majeure
Neither party is liable for delay or failure to perform, other than payment obligations already due, to the extent caused by circumstances beyond its reasonable control that could not reasonably have been prevented or overcome. Such circumstances may include major internet or telecommunications outages, cloud or critical supplier failures, cyberattacks, power failures, governmental action, sanctions, war, civil disturbance, epidemics, natural disasters and qualifying labour disputes. The affected party shall use reasonable efforts to mitigate the effects and resume performance.
18. Assignment and general provisions
Customer may not assign or transfer the Agreement without Seller's prior written consent. Seller may assign the Agreement to an Affiliate or in connection with a merger, reorganization, financing, sale of business or assets, or change of control, and may assign or pledge receivables. Seller may use subcontractors in providing the Services.
The Agreement is the entire agreement concerning its subject matter. Failure to exercise a right is not a waiver. If a provision is invalid or unenforceable, it shall be adjusted or severed to the minimum extent necessary without affecting the remainder of the Agreement. The parties are independent contractors and neither may bind the other except as expressly stated.
Ordinary contractual notices may be sent electronically to the contact details provided in the Company Registration or subsequently notified to Seller. Notices of material breach or termination must be sent by email to the Customer's registered business contact and, for Seller, to info@limitlessplant.se.
19. Governing law and disputes
The Agreement is governed by Swedish substantive law, excluding conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before commencing court or arbitration proceedings, a party shall give written notice of the dispute and the parties shall attempt in good faith to resolve it for fifteen (15) Business Days. This does not prevent debt collection, measures needed to preserve a claim, or urgent interim relief.
If the total value of all related claims is SEK 1,000,000 or less, excluding interest and legal costs, the dispute shall be subject to the exclusive jurisdiction of Gothenburg District Court (Göteborgs tingsrätt), Sweden. Seller may nevertheless seek a payment order or enforcement of an undisputed overdue amount through the Swedish Enforcement Authority or another competent authority.
A dispute exceeding that threshold shall be finally settled by arbitration administered by the SCC Arbitration Institute. The SCC Rules for Expedited Arbitrations shall apply unless the SCC determines that the SCC Arbitration Rules should apply. The seat of arbitration shall be Gothenburg, Sweden. The language shall be English unless the parties agree otherwise. The parties shall keep the arbitration confidential except where disclosure is required by law, to protect a legal right, to enforce or challenge an award, or to professional advisers subject to confidentiality.